{"id":13752,"global_id":"events200826230.live-website.com?id=13752","global_id_lineage":["events200826230.live-website.com?id=13752"],"author":"6","status":"publish","date":"2025-10-26 20:30:58","date_utc":"2025-10-26 20:30:58","modified":"2025-11-24 13:55:47","modified_utc":"2025-11-24 13:55:47","url":"https:\/\/events200826230.live-website.com\/?tribe_events=cbcs-the-importance-of-good-client-communication-and-how-it-will-greatly-help-your-surveys","rest_url":"https:\/\/events200826230.live-website.com\/index.php?rest_route=\/tribe\/events\/v1\/events\/13752","title":"CBCS :The importance of good client communication and how it will greatly help your surveys","description":"<p><strong>CBCS :The importance of good client communication and how it will greatly help your surveys<\/strong><\/p>\n<p>20th January 2026<\/p>\n<p>4:00 pm-5 pm -On line<\/p>\n<p>Some surveyors love it, but many surveyors don\u2019t do much, if any, communication with the client. \u00a0 This CPD session will explain why good communication skills are an essential part of your business and can lead to considerable benefits \u2013 not least reducing the potential risk of a complaint. \u00a0Larger firms can be particularly challenging in facilitating communication between the surveyor and the client.<\/p>\n<ul>\n<li>Client communication skills and benefits before, during and after a property inspection<\/li>\n<li>Techniques to learn \u2018active listening\u2019.<\/li>\n<li>Verbal and written communication skills<\/li>\n<\/ul>\n<p>For booking:<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"utNKEnBEG5\"><p><a href=\"https:\/\/cbcstudies.com\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Home&#8221; &#8212; Centre for Building Conservation Studies\" src=\"https:\/\/cbcstudies.com\/embed\/#?secret=l3ysiKXFV6#?secret=utNKEnBEG5\" data-secret=\"utNKEnBEG5\" width=\"474\" height=\"267\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>","excerpt":"","slug":"cbcs-the-importance-of-good-client-communication-and-how-it-will-greatly-help-your-surveys","image":false,"all_day":false,"start_date":"2026-01-20 16:00:00","start_date_details":{"year":"2026","month":"01","day":"20","hour":"16","minutes":"00","seconds":"00"},"end_date":"2026-01-20 17:00:00","end_date_details":{"year":"2026","month":"01","day":"20","hour":"17","minutes":"00","seconds":"00"},"utc_start_date":"2026-01-20 16:00:00","utc_start_date_details":{"year":"2026","month":"01","day":"20","hour":"16","minutes":"00","seconds":"00"},"utc_end_date":"2026-01-20 17:00:00","utc_end_date_details":{"year":"2026","month":"01","day":"20","hour":"17","minutes":"00","seconds":"00"},"timezone":"Europe\/London","timezone_abbr":"GMT","cost":"\u00a330","cost_details":{"currency_symbol":"\u00a3","currency_code":"USD","currency_position":"prefix","values":["30"]},"website":"\thttps:\/\/cbcstudies.com","show_map":false,"show_map_link":false,"hide_from_listings":false,"sticky":false,"featured":false,"categories":[{"name":"Event","slug":"event","term_group":0,"term_taxonomy_id":16,"taxonomy":"tribe_events_cat","description":"","parent":0,"count":205,"filter":"raw","id":16,"urls":{"self":"https:\/\/events200826230.live-website.com\/index.php?rest_route=\/tribe\/events\/v1\/categories\/16","collection":"https:\/\/events200826230.live-website.com\/index.php?rest_route=\/tribe\/events\/v1\/categories"}},{"name":"IHBC Area of competence \u2013 Management","slug":"compmanag","term_group":0,"term_taxonomy_id":22,"taxonomy":"tribe_events_cat","description":"","parent":0,"count":49,"filter":"raw","id":22,"urls":{"self":"https:\/\/events200826230.live-website.com\/index.php?rest_route=\/tribe\/events\/v1\/categories\/22","collection":"https:\/\/events200826230.live-website.com\/index.php?rest_route=\/tribe\/events\/v1\/categories"}},{"name":"IHBC Area of competence \u2013 Professional","slug":"compproff","term_group":0,"term_taxonomy_id":23,"taxonomy":"tribe_events_cat","description":"","parent":0,"count":84,"filter":"raw","id":23,"urls":{"self":"https:\/\/events200826230.live-website.com\/index.php?rest_route=\/tribe\/events\/v1\/categories\/23","collection":"https:\/\/events200826230.live-website.com\/index.php?rest_route=\/tribe\/events\/v1\/categories"}},{"name":"IHBC Recognised CPD Provider","slug":"ihbc-cpd-provider","term_group":0,"term_taxonomy_id":26,"taxonomy":"tribe_events_cat","description":"","parent":0,"count":138,"filter":"raw","id":26,"urls":{"self":"https:\/\/events200826230.live-website.com\/index.php?rest_route=\/tribe\/events\/v1\/categories\/26","collection":"https:\/\/events200826230.live-website.com\/index.php?rest_route=\/tribe\/events\/v1\/categories"}}],"tags":[],"venue":{"id":13653,"author":"6","status":"publish","date":"2025-10-05 19:55:56","date_utc":"2025-10-05 18:55:56","modified":"2025-10-05 19:55:56","modified_utc":"2025-10-05 18:55:56","url":"https:\/\/events200826230.live-website.com\/?tribe_venue=on-line-5","venue":"On-line","slug":"on-line-5","json_ld":{"@type":"Place","name":"On-line","description":"","url":"","address":{"@type":"PostalAddress"},"telephone":"","sameAs":""},"show_map":true,"show_map_link":true,"global_id":"events200826230.live-website.com?id=13653","global_id_lineage":["events200826230.live-website.com?id=13653"]},"organizer":[{"id":13753,"author":"6","status":"publish","date":"2025-10-26 20:30:58","date_utc":"2025-10-26 20:30:58","modified":"2025-10-26 20:30:58","modified_utc":"2025-10-26 20:30:58","url":"https:\/\/events200826230.live-website.com\/?tribe_organizer=cbcs","organizer":"CBCS","slug":"cbcs","json_ld":{"@type":"Person","name":"CBCS","description":"","url":"","telephone":"","email":"","sameAs":""},"global_id":"events200826230.live-website.com?id=13753","global_id_lineage":["events200826230.live-website.com?id=13753"]}],"custom_fields":[],"json_ld":{"@context":"http:\/\/schema.org","@type":"Event","name":"CBCS :The importance of good client communication and how it will greatly help your surveys","description":"&lt;p&gt;CBCS :The importance of good client communication and how it will greatly help your surveys 20th January 2026 4:00 pm-5 pm -On line Some surveyors love it, but many surveyors &hellip; &lt;a href=&quot;https:\/\/events200826230.live-website.com\/?tribe_events=cbcs-the-importance-of-good-client-communication-and-how-it-will-greatly-help-your-surveys&quot; class=&quot;more-link&quot;&gt;Continue reading &lt;span class=&quot;screen-reader-text&quot;&gt;CBCS :The importance of good client communication and how it will greatly help your surveys&lt;\/span&gt; &lt;span class=&quot;meta-nav&quot;&gt;&rarr;&lt;\/span&gt;&lt;\/a&gt;&lt;\/p&gt;\\n","url":"https:\/\/events200826230.live-website.com\/?tribe_events=cbcs-the-importance-of-good-client-communication-and-how-it-will-greatly-help-your-surveys","eventAttendanceMode":"https:\/\/schema.org\/OfflineEventAttendanceMode","eventStatus":"https:\/\/schema.org\/EventScheduled","startDate":"2026-01-20T16:00:00+00:00","endDate":"2026-01-20T17:00:00+00:00","location":{"@type":"Place","name":"On-line","description":"","url":"","address":{"@type":"PostalAddress"},"telephone":"","sameAs":""},"organizer":{"@type":"Person","name":"CBCS","description":"","url":"","telephone":"","email":"","sameAs":""},"offers":{"@type":"Offer","price":"30","priceCurrency":"USD","url":"https:\/\/events200826230.live-website.com\/?tribe_events=cbcs-the-importance-of-good-client-communication-and-how-it-will-greatly-help-your-surveys","category":"primary","availability":"inStock","validFrom":"2025-10-26T00:00:00+00:00"},"performer":"Organization"}}