Dates/Locations various commencing:
December 2013 – London
Over the last year there has been a shift in the way public bodies approach social media. For many this has been a move away from a position of “this is not for us” to one of “we need to be more involved”. The same is the case in the world of public consultation. However, the pace of change in social media technology is fast and new tools and techniques become available on a weekly basis. In addition using social media in consultation raises many questions, concerning management, quality, integrity and analysis, that have not yet been answered properly. This course has been designed to address some of these issues.
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